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Manual
Be Our Guest
Be Our Guest
Perfecting the Art of Customer Service
The Disney Institute, Theodore Kinni
5.4h
The Disney Way, Third Edition
The Disney Way, Third Edition
Harnessing the Management Secrets of Disney in Your Company
Bill Capodagli, Lynn Jackson
11.7h
The Service Culture Handbook
The Service Culture Handbook
A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
Jeff Toister
5.7h
DisneyWar
DisneyWar
James B. Stewart
25.7h
Be Fearless
Be Fearless
5 Principles for a Life of Breakthroughs and Purpose
Jean Case
6.0h
Disney History Institute Podcast
Disney History Institute Podcast
Disney History Institute
The Queen of Katwe
The Queen of Katwe
A Story of Life, Chess, and One Extraordinary Girl
Tim Crothers
7.7h
The Book of all 20 Methodologies to Improve and Profit from Customer Experience and Service
The Book of all 20 Methodologies to Improve and Profit from Customer Experience and Service
Why, When and How to use Each One - Including Disney Institute, Zappos Insights, NPS, COPC, so on..
Heverton Anunciação
11.2h
The Disney Revolt
The Disney Revolt
The Great Labor War of Animation's Golden Age
Jake S. Friedman
8.7h