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Manual
I'll Be Back: How to Get Customers to Come Back Again & Again
I'll Be Back: How to Get Customers to Come Back Again & Again
Shep Hyken
4.7h
Be Amazing or Go Home
Be Amazing or Go Home
Seven Customer Service Habits That Create Confidence with Everyone
Shep Hyken
3.3h
Amaze Every Customer Every Time
Amaze Every Customer Every Time
52 Tools for Delivering the Most Amazing Customer Service on the Planet
Shep Hyken
5.4h
The Cult of the Customer
The Cult of the Customer
Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists
Shep Hyken
6.2h
The Convenience Revolution
The Convenience Revolution
How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
Shep Hyken
4.7h
Don't Make Me Count to Three!
Don't Make Me Count to Three!
Ginger Hubbard
3.6h
Shepherds for Sale
Shepherds for Sale
How Evangelical Leaders Traded the Truth for a Leftist Agenda
Megan Basham
11.4h
They Call Me Supermensch
They Call Me Supermensch
A Backstage Pass to the Amazing Worlds of Film, Food, and Rock'n'Roll
Shep Gordon
9.1h
Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic
Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic
Shep Hyken
0.5h
Ultimate Customer Service
Ultimate Customer Service
Customer Service Essentials for Loyal Customers
Shep Hyken, Mark Sanborn
8.1h