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Manual
Dealing with People You Can't Stand (4th Edition)
Dealing with People You Can't Stand (4th Edition)
How to Bring Out the Best in People at Their Worst
Rick Brinkman, Rick Kirschner
15.5h
Dealing with People You Can’t Stand, Revised and Expanded Third Edition
Dealing with People You Can’t Stand, Revised and Expanded Third Edition
How to Bring Out the Best in People at Their Worst
Rick Brinkman, Rick Kirschner
11.1h
Cómo tratar con gente complicada [How to Deal with Complicated People]
Cómo tratar con gente complicada [How to Deal with Complicated People]
Saca lo mejor de los demás en sus peores momentos [Get the Best Out of Others in Their Worst Moments]
Rick Brinkman, Rick Kirschner
10.3h
Telecare
Telecare
How To Provide Exceptional Customer Service Over the Phone
CareerTrack Publications
3.8h