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Manual
The Guaranteed Customer Experience
The Guaranteed Customer Experience
How to Win Customers by Keeping Your Promises
Jeff Toister
5.0h
Service Failure
Service Failure
The Real Reasons Employees Struggle with Customer Service and What You Can Do About It
Jeff Toister
5.7h
The Service Culture Handbook
The Service Culture Handbook
A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
Jeff Toister
5.7h