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A Complaint Is a Gift, 3rd Edition
How to Learn from Critical Feedback and Recover Customer Loyalty
Janelle Barlow
6.5h
A Complaint Is a Gift [Russian Edition]
Using Customer Feedback as a Strategic Tool
Janelle Barlow,
Claus Moller
7.3h
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![A Complaint Is a Gift [Russian Edition]](https://m.media-amazon.com/images/I/51OWS8wRUIL._SL500_.jpg)