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Service Management: It's All About the People
Dolf Van Der Haven
3.5h
A Guide to ISO/IEC 38500:2015 Governance of IT
Dolf van der Haven
0.8h
Una guía para Gestión de Servicios ISO/IEC 20000-1:2018 [A Guide to ISO/IEC 20000-1 Service Management: 2018]
Dolf van der Haven
2.0h
A Guide to ISO/IEC 20000-1:2018 Service Management
Dolf van der Haven
1.4h
A Quick Guide to the Integral Service Management Framework
Dolf van der Haven
0.4h
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